Azure & Endpoint Specialist — securing
and automating enterprise IT at scale.
Senior System Administrator and L3 Escalation Engineer with 8+ years across technical support and IT infrastructure, including extensive delivery in managed service provider (MSP) environments. Provides L2/L3 support to multiple international client environments, troubleshooting Windows, Microsoft 365, networking, cloud, and infrastructure issues end to end.
Deep hands-on expertise spanning Windows Server, Active Directory, Hyper-V, Azure, and Microsoft 365 — Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Microsoft Entra ID, and Intune — with strong command of user and identity management, endpoint administration, Conditional Access, MFA, device enrollment, application deployment, networking, endpoint security, and backup/DR. Automation in PowerShell and Python, backed by RMM/PSA tooling (NinjaOne, HaloPSA, ConnectWise, Kaseya, Autotask) for monitoring, incident management, and service delivery.
Focused on more than just closing tickets — understanding each issue's impact on the client's business, communicating clearly, documenting the work properly, and following a disciplined troubleshooting and escalation process. Comfortable working independently, managing multiple priorities, and engaging directly with clients, with every issue verified carefully and every fix properly tested before a ticket is closed.
Dual Microsoft Certified — Azure Administrator (AZ-104) and Microsoft 365 Endpoint Administrator (MD-102) — with international on-site delivery in Singapore, Dubai, and the Netherlands.
Multi-market paper trading bot covering India NSE (Angel One), US equities (Alpaca), and Crypto (Binance). Full signal pipeline, risk controls, stop-loss, profit/loss timers, and a real-time web portal with log streaming and API key management. Deployed as 4 Windows services via NSSM with SQL Server persistence.
End-to-end secure examination system built for enterprise proctored testing. A web-based exam portal (Node.js, SQLite) handles per-exam configurable pre-checks, tab-switch violation detection with a live approval workflow, session recordings, and support chat logs — paired with a companion Electron-based lockdown browser that locks the candidate's machine into a kiosk session, auto-terminates prohibited applications and processes, and self-updates in the field via a watchdog service that restores itself if tampered with.
Fully self-hosted remote management and monitoring server running MeshCentral on a personal Windows VM. Provides agent-based remote control, terminal access, file transfer, and device health monitoring — all tunnelled securely to the public internet via Cloudflare at remote.creationsit.com. Zero dependency on third-party RMM subscriptions.
PowerShell installer that provisions a fully working Windows VM from scratch in under 10 minutes: Python, SQL Server Express, Git, ODBC drivers, NSSM service wrappers, IIS reverse proxy, Cloudflare named-tunnel routing, and all four AngelBot services — fully automated, idempotent, and ready for bare-metal or Azure VM deployments.
Built AI-driven workflows at Alaric Ventures using Claude and the Anthropic API — automating L1 ticket triage, generating client documentation, and scripting repetitive endpoint tasks. Integrated with HaloPSA and NinjaOne via REST APIs, orchestrated through n8n.
Microsoft
Microsoft 365
NinjaOne Academy
HaloPSA
HaloPSA
Anthropic